Privacy Policy – Volt App

Effective Date: 28.08.2025

Volt values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using the Volt app.

1. Information We Collect

When you use the Volt app, we may collect the following types of information:

a. Personal Information:

• Name, email address, phone number

• Delivery address

b. Location Data:

• GPS or location information to facilitate delivery services
  
  

c. Usage Information:

• App interactions, order history, preferences, and device information
  
  

d. Communication Data:

• Messages you send to customer support
  
  

2. How We Use Your Information

We use your information to:

• Provide and improve our delivery services

• Process payments and fulfill orders

• Communicate with you regarding your orders, promotions, and updates

• Analyze app usage to enhance user experience

• Ensure compliance with legal obligations and prevent fraud
  
  

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Legal authorities: When required by law or to protect our rights, property, or safety

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal information

• Withdraw consent for data processing

• Opt out of marketing communications

• Request a copy of your data in a portable format

To exercise your rights, contact us at customercare@voltnc.com.

6. Third-Party Services

Our app may integrate with third-party services (e.g., payment gateways, mapping services). These services have their own privacy policies, and we are not responsible for their practices.

7. Children’s Privacy

Volt is not intended for children under 13 (or the applicable age in your country). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app, and the “Effective Date” will be updated. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Volt App
Email: app.voltnc.com